Mobile Services in Oman: A Feedback on SMS-Parking Service
Naqvi, Syed Jafar.
Mobile Services in Oman: A Feedback on SMS-Parking Service
Naqvi, Syed Jafar.
Mobile technology has evolved quite rapidly over the past few years. Many experts argue that the
future computer technology rests in mobile or wireless computing. As the number of mobile
phone users is increasing worldwide, different organizations are offering their services using
these mobile devices
Oman is a developing country that strives to adapt M-services. The emerging mobile technology
is impacting and becoming the main element that moves Oman forward and helps in its national
development process. Internet penetration in most developing countries like Oman is still low as
opposed to mobile dissemination. Despite the government plans and strategies to enhance internet
diffusion, Internet subscribers comprise about 2.5% of the general population of Oman. In contrast, the number of mobile phones holders increased substantially since the launch of these services in 1996. Prepaid mobile services and SMS were introduced in 2001 and both are currently
popular with subscribers. Such fine appeal influenced many government organizations to go mobile with their services. This paper reviews the current m-government initiatives in Oman and the
feedback of the users on the SMS-Parking Service, introduced recently by a joint venture of the
Muscat Municipality and the Oman Mobile company offering mobile services to its citizens.
This study shows that in spite of all these initiatives still the users of mobile are cautiously adapting to M-services as reported on SMS-Parking System.